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Custom Technology

Custom technology. Built around your business.

Turn a business problem into a practical digital solution. We start by understanding how your business actually works, then determine what should be built — and build it.

Our position

We don't start with technology. We start with your business problem.

Sometimes the right answer is a custom system. Sometimes it isn't. Our job is to understand your requirements, assess the options and recommend the solution that makes business sense.

Problem to solution

Start with the problem.

  • Too much manual work

    Automated workflow

  • Information scattered across systems

    One connected business system

  • Customers struggle to request or track services

    Customer-facing digital platform

  • Staff rely on spreadsheets and repetitive processes

    Purpose-built business application

  • Existing tools don't fit the way we work

    Technology designed around your workflow

What we can build

The kinds of solutions we build for businesses.

Not every business needs all of these. We assess your requirements and determine what is actually appropriate for you.

Custom business applications

Technology designed around a specific business workflow rather than a generic template.

Internal business systems

Tools that help your team manage operations, information and day-to-day processes.

Customer portals

A digital space where your customers can interact with your business, request work and follow progress.

Workflow & automation

Reduce repetitive work and connect the steps of a process so less is done by hand.

Business dashboards

Turn the information your business already produces into visibility you can act on.

Integrations & connections

Connect the systems your business already uses so information moves between them.

Specialised software

Purpose-built solutions where a business requirement is genuinely unusual.

AI-supported solutions

Where it genuinely helps, AI can form part of a practical business solution.

Where it starts

Custom Technology consultation

R1,000Up to 3 hours

Bring us the business problem. We'll help you understand the technology solution.

The R1,000 consultation fee is credited in full (100%) toward a qualifying Custom Technology project if you proceed with NTSWAKAZA. It is a discovery and recommendation session, not a full technical specification service.

Custom technology projects are quoted per project. Any project price we discuss is a starting price only: the final price depends on the agreed scope, and complexity, integrations, number of users, security, platforms and infrastructure requirements can all affect it. New functionality outside the agreed scope requires a separate quotation.

NTSWAKAZA HOLDINGS (PTY) LTD is currently not VAT registered. VAT is not added separately to the prices shown.

Book a consultation

What the consultation covers

  • Understanding the business problem
  • Discussing your requirements
  • Understanding your current workflow
  • Exploring possible technology solutions
  • Assessing whether custom technology is appropriate
  • Initial solution recommendations
  • High-level guidance on next steps

What it does not automatically include

These are separately scoped and quoted where a project requires them.

  • Detailed technical specification
  • Professional wireframes
  • High-fidelity interface design
  • A clickable prototype
  • Detailed architecture documentation
  • Deep technical discovery beyond the consultation

How it works

From first conversation to a supported system.

  1. 01

    Consultation

    Understand the problem.

  2. 02

    Discovery

    Understand requirements and workflows.

  3. 03

    Solution

    Determine the appropriate approach.

  4. 04

    Quotation

    Define scope and quote formally.

  5. 05

    Build

    Develop the agreed solution.

  6. 06

    Test

    Test against the agreed requirements.

  7. 07

    Launch

    Deploy and hand over.

  8. 08

    Support

    Keep supporting the system when required.

Why work with us

A clear, professional way of working.

Built around your business

Not a generic off-the-shelf approach applied to every client.

Clear scope

We define what is being built before development begins.

Transparent commercial process

Consultation, then scope, then quotation, then build.

Built for the long term

Your system can continue to be supported after launch.

Business-first thinking

Technology is selected because it solves a problem — not because it is available.

Have a business problem technology could solve?

Your business has a problem. Let's build the solution.

Tell us what isn't working, what takes too much time, what your customers need, or what you wish your business could do digitally. We'll help you determine whether custom technology is the right answer.

R1,000 Custom Technology consultation — up to 3 hours, credited in full toward a qualifying project if you proceed.